Healthcare · Case Study
AI Center of Excellence — Pharma. AI that survives MLR review.
5 brand knowledge bases, 8 active automations, NIST + FDA/MLR/PRC compliant.
The Heller AI Center of Excellence is a NIST-compliant agentic AI program built by Enso Labs that integrates artificial intelligence across five pharma brand teams while preserving FDA, MLR, and PRC review — and compresses campaign launches from three months to two weeks.
The Challenge
A full-service pharma agency needed to integrate AI across 5 brand teams while maintaining FDA/MLR/PRC compliance — without disrupting active campaigns.
What We Built
- Designed and launched AI Center of Excellence with NIST AI RMF governance
- Built 5 brand knowledge bases (Tolmar, Eton, SpyGlass)
- Developed 8 active automations for content creation and regulatory workflows
- Reduced campaign launch timelines by 83% (3 months → 2 weeks)
- Achieved 75% pilot-to-production conversion across all initiatives
Outcomes
83%
Campaign launch reduction
75%
Pilot-to-production
35%
Time savings
8
Active automations
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